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CURRENT TURNAROUND TIME 10 WORKING DAYS

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Terms and conditions

Definitions 

  

 In these Terms and Conditions ‘the company’ shall mean Iny and Aly  ‘The customer’ shall mean the Person, Firm, Company, or Organisation purchasing or agreeing to purchase the goods from the company. 

Goods shall mean the products, equipment, parts or services to be supplied by the company.  

Using this Website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms then we advise you to not use this website.    


Prices

   

The prices on our web site are correct at the time of publication; however they may be subject to change without notice. 

We will endeavour to inform the customer if there is a change in price. 

Delivery charges are not included in the prices quoted.  

All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT and include it in the total price. Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.    


Payment   


Is required to be paid either: At the time of ordering (by credit or debit card) or By sending a cheque or making a bank transfer against a pro forma issued and sent to the customer by the company. 

The company reserves the right to charge interest on overdue balances and will set the rate of interest at the base rate + 8% until payment is made and without prejudice to any other rights available to the company in order to receive payment.    


 Delivery  


All deliveries are subject to stock availability and authorisation of your payment. 

We will deliver the Goods ordered by you to the address, which you give for delivery when you make your order. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items, which have not been received. If you require us to send out your item to a different address after it has been returned then there may be a charge for posting it out again. 

We do deliver internationally. If you are outside the UK, please just enter your address and change the country when specified. International orders may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. 

Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. 

Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our normal delivery services and so we may have to contact you to advise you of extra postal charges. 

If you do not receive products ordered by you within 5 working days of the date on which you ordered them, we shall have no liability to you unless you notify us by email at info@inyandaly.co.uk within 10 working days of the date on which you ordered the products.  

  

Order Cancellation   


The Company reserves the right to refuse the return of any goods ordered in error. Such errors must be notified to the Company within 7 days of receipt of goods.  

If you wish to cancel your order you can notify us by email to info@inyandaly.co.uk before we have dispatched the goods to you or: Where goods have already been dispatched to you, the goods must be returned to us in accordance with the 'Returns and exchange' section below. 

Goods of a specialist nature which we have made, personalised or customised specifically for you ordered by the customer cannot be cancelled. Likewise, if deposits have been paid for specialised equipment that the Company has to buy, the company reserves the right to refuse cancellation of the order. 

The company reserves the right to charge a handling fee of up to 25% of the invoice amount if the goods have already been dispatched before cancellation is received by the company, and for repackaging of those goods ordered in error.  

Please note: In order to provide a fast service some products are immediately sent for production.  

Please check your order on screen and the confirmation email carefully as we cannot refund products, which have been misspelt. 

We reserve the right to cancel your order at any time and issue a full refund. 

The provisions of this clause do not affect your statutory rights

Returns


The Customer is required to inspect the goods on receipt and to notify the company of any defects or complaints within 7 days.

Any goods returned must be in exactly the same packaging and condition as when they were dispatched, i.e. in original and complete packaging, with all insertions and parts. Failure to do so might result in the goods being returned to the customer and the grounds for refunding the goods being nullified.

The goods are your responsibility until they reaches us. For your own protection, we recommend that you send the parcel back to using a delivery service that insures you for the value of the goods, as we cannot be held responsible for goods damaged or lost in the post.

Your rights to return the goods to us will not apply in the following circumstances:

-Any products that we have made, personalised or customised specifically for you

-Where, in our opinion, you have not taken reasonable care of goods whilst in your possession and have not been returned with the original packaging.

- If you have made a spelling mistake on your order and it has been sent for production.

If you return an item because of an error on our part, or because it is defective, we will happily refund the full value of the item and your costs in returning it to us.

The goods must be returned in the condition in which you received it within 28 days of delivery. By the very individual nature of personalised products, they cannot be re-sold, and therefore we cannot accept returns if you have a change of mind.

We regret that postage and packing costs for unwanted items cannot be refunded. Even if you have qualified for free delivery when placing your order, a postage and packing charge of £1.25 per item will be levied on unwanted items and deducted from any refund given.


Clothing


We will be unable to accept the return of any item where there is evidence that washing instructions have not been followed. The item should be returned with its original packaging.


Colour


The colour of the product you receive may not match the colour as displayed by our website on your computer monitor. Please be aware that if the colour is important to you, your order is placed at your own risk.

Title


The company remains the owner of all goods supplied to the customer until such time payment has been received in full.

If the goods have been resold, the company’s beneficial entitlement shall be attached to the proceeds of the resale and the company will claim the full purchase price of the proceeds received.

The company may for the purpose of recovering its goods enter upon any premises where they are stored and repossess the goods.


Disclaimer


Other than personally identifiable information, which is covered under the Privacy Policy www.inyandaly.co.uk any material you transmit or post to this Website will be considered non-confidential and non-proprietary. When making a payment through Iny And Aly we keep no record of any credit card details whatsoever and as soon as your payment goes through, the details are dismissed from our website. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.


You are prohibited from posting or transmitting to or from this Website any material:


(a) - that is threatening, defamatory, obscene, indecent, seditious, offensive, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience

(b) - for which you have not obtained all necessary licences and/or approvals

(c) - which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world or


You may not misuse the Website (including, without limitation, by hacking).


We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of the clauses of above.

Whilst every effort is made to ensure all details and information contained within this web site are correct the company cannot be held responsible for any omissions or errors that may occur


Copyright


No part of the Iny & Aly web site may be reproduced or transmitted in any form or by any means, or stored in any form of retrieval system of any nature without the written permission of a company director. Action will be taken against any person or company breaking this copyright.

Liability


We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.


Voucher Codes and Promotions


Voucher codes must be applied when you reach the cart.


Codes can only be applied to full price items and cannot be used in conjunction with any other offers, unless stated otherwise.


Discounts do not apply to shipping costs unless stated otherwise.


Always check the end date for discount codes, as they will not be valid after this time.


Discounts cannot be exchanged for cash and are non-transferable.


Returning customer discount offer is applicable to for the Second online order only, at www.inyandaly.co.uk


Not valid on sale items or Gift Cards.


Iny and Aly reserves the right (i) cancel discount codes at any time; (ii) refuse to allow any individual to participate in offers, and (iii) amend these terms and conditions.


Publication Disclaimer


Every effort has been made to ensure that the illustrations and specifications of each product and service depicted within this web site are correct at the time of going to press.


Product Disclaimer


The Company cannot be held responsible for any discrepancies that may occur within the specifications depicted within this web site. Certain manufacturers reserve the right to alter their specifications without notice. The company cannot be held responsible for any damages incurred as a result of inconsistencies within the specifications.